Refund Policy

1. Purpose of the Refund Policy

This policy explains the following: • Eligibility criteria for refunds • Steps to request a refund • Non-refundable services • Contact channels • Cancellation of refund requests

2. Refund Request Procedure

Customers may request a refund through any of the following methods: • Email: support@worklancers.in • Contact Form on our website • Support Ticket / WhatsApp (if applicable)

The refund request must include: • Full Name • Registered Email / Phone Number • Service / Project Name or Invoice Number • Date of Purchase • Valid Reason for Refund Request

Verification & Review

Once we receive your request, WorkLancers will: • Verify your identity • Check order/project status • Assess eligibility based on work completed

Approval or Rejection

You will be notified through email or WhatsApp whether your request is: • Approved: Refund amount & estimated processing timeline • Rejected: Explanation for denial

Refund Timeline

Approved refunds will be processed within 7–14 working days, using the original payment method.

3. Non-Refundable Services

The following services are strictly non-refundable due to time, labour, and resource commitments:
1. Domain Registration / Renewal
2. Hosting Services
3. Website & UI/UX Design Already Delivered
4. Development Work (Web / App) Started or Completed
5. Training, Workshops & Consultation
6. Third-Party Tools, APIs, Plugins, Licenses
7. Digital Marketing Services
8. Creative Work (Logo, Graphics, Content, etc.)
9. Maintenance & AMC
10. Custom / Tailor-Made Software Solutions

4. Cancellation of Refund Request

Customers may cancel a refund request before processing begins. To cancel, contact us at: • Email: support@worklancers.in

5. Support Contact

For questions or support, contact: • Email: support@worklancers.in • Website: www.worklancers.in

6. Acceptance of Policy

By purchasing our services, you acknowledge and agree to this Refund Policy.